About Xact IT Solutions
Founded in 2004 and headquartered in Marlton, New Jersey, Xact IT Solutions has spent two decades building a reputation that most IT companies only claim to have: zero client breaches in 20 years of operation. That is not a marketing slogan — it is the security track record that matters when your business data, customer information, and operational continuity are on the line.
Our Mission
We exist to make enterprise-grade IT, cybersecurity, and AI capabilities accessible to small and mid-size New Jersey businesses. For 20 years, that meant managed IT services, 24/7 monitoring, and cybersecurity-first infrastructure. Today, it also means managed AI agent teams — dedicated AI workforces that handle email, sales, support, scheduling, and document processing for $5,000/month, with zero implementation overhead for your team.
What We Do
Xact IT Solutions operates three core practice areas:
- Managed IT Services — 24/7 monitoring, help desk support, network management, cloud migration, and IT strategy for growing New Jersey businesses. Plans start with full-stack coverage and scale with your team.
- Cybersecurity — SIEM, SOC, vulnerability scanning, dark web monitoring, firewall management, compliance (HIPAA, SOC 2, PCI-DSS), and breach prevention. Our zero-incident record is the proof, not the pitch.
- Managed AI Agent Teams — Fully deployed and monitored AI agent teams that handle repetitive operational tasks: email triage, lead qualification, customer support, scheduling, document processing, and reporting. $5,000/month, no implementation fees, cancel anytime. Explore managed AI agent teams
Who We Serve
New Jersey businesses across healthcare, financial services, legal, logistics, manufacturing, professional services, and technology. From 10-person startups in Jersey City to 100-person operations in Parsippany, we scale our services to match your team size, compliance requirements, and growth stage. We serve businesses across Burlington County, Camden County, Morris County, Essex County, Hudson County, Union County, Middlesex County, Passaic County, and the broader NJ/NYC metro area.
Why Businesses Stay With Us
The IT industry has a churn problem. Most providers win clients with a low initial price, then lose them when service quality drops or the relationship goes quiet. Our retention rate tells a different story: clients who stay past 60 days do not leave. They stay because we answer the phone in under two minutes. They stay because we fix problems before they become incidents. They stay because we invest in their infrastructure like it is our own — because from a security standpoint, it is.
Meet the Team
Xact IT Solutions is led by Bryan Smith, CEO and founder. Bryan built the company from a one-person consultancy in 2004 to a full-stack IT, cybersecurity, and AI services firm serving businesses across New Jersey. The team includes certified network engineers, cybersecurity analysts, compliance specialists, and AI deployment engineers — all based in New Jersey, all directly accessible to our clients. No offshore helpdesk. No outsourced tier-one. When you call, you reach our team.
Our Commitment to Security
Security is not a feature we upsell — it is the foundation we build on. Every deployment, every integration, every AI agent we put into production is evaluated for security and compliance risk before it touches your environment. We use Bitwarden for all credential management. Every agent action is logged and auditable. Every client environment is segmented. This is how we have maintained a zero-breach record for two decades, and it is how we will maintain it for the next two.
Ready to Work With Us?
Whether you need managed IT support, cybersecurity hardening, compliance certification, or a fully deployed AI agent team that handles your busiest operational tasks 24/7 — we are ready. Book a free, no-pressure discovery call and we will assess your current setup, identify your highest-impact opportunities, and give you a clear roadmap — whether you hire us or not.
Explore Managed AI Agent Teams
Or call us directly: (856) 282-4100